Need more information? Please contact us at: Portland, OR 97214 (503)490-4964 (new number!) email address): info@sambadanceshoes.com Sizing Use this link to help determine your size relative to US sizes: http://www.rio-carnival.net/sizes.php Shipping Policies We ship with UPS - choose from several different shipping options to meet your needs. Rates are calculated directly from UPS. Orders will ship within 24 hours of ordering unless otherwise noted. If requesting overnight or second-day delivery, send us an email first to make sure we can accommodate your request! Local to Portland, Oregon? Save on shipping - contact us for pickup/delivery options. International Shipping Yes, we ship internationally! We are currently set up to accept orders from the UK and Finland - please contact us for shipping to other countries. Please allow extra time for international shipping. USPS Express Mail: Delivery in about 5 business days USPS Priority Mail: Delivery in about 6-10 busines days USPS First Class Mail: according to USPS - "varies" Why Do We Use PayPal? It offers the most choices in payment for you the buyer. It's free, easy to use, and you can choose your method of payment (credit card, bank account, etc.). It only takes a few minutes to sign up. And in the unlikely case that you run into an issue with a purchase, they offer protection and dispute resolution - see PayPal.com for more details! Bulk Discounts? Yes! If your order is for five or more pairs (in one single order), we will provide a 15% discount via PayPal refund. Rather pay by check? While we really prefer to use PayPal for the above reasons, contact us by email to work out other arrangements. Refund and Return Policies Please try your shoes on for fit before wearing, as we are unable accept refunds or exchanges on worn shoes. If your shoes don't fit, we will refund or exchange UNWORN SHOES ONLY (no refund on shipping fees, and return shipping is at your own expense). Helpful Tips - If you find your foot slips a little in your shoe when you sweat, or just for added comfort, we recommend using a simple flat foam insole (like Dr. Scholl's) cut to fit - Lace-up shoes: Before wrapping the lace up your leg, wrap once around your instep first to maximize ankle support